Wrexham CBC picks Service Connect for Void Management

Wrexham Council have implemented the Void Management solution within Service Connect as part of a project to streamline the management of this work stream. Wrexham use external contractors and the previous process was very paper based. Now the initial inspection is completed on a tablet and detailed reports are automatically sent to the relevant contractors. Progress is monitored on-line using Service Connects powerful Planning Board and contractors view and update work electronically through the embedded Contractor Portal.