Our Story

Slowly revolutionising the sector…

Cloud Dialogs combines the latest technology with an unrivalled depth of understanding of housing repairs, scheduling and mobile working.

Our business model impacts directly on our Customers’ experience, we take a long term approach to all our relationships, we are never looking for short term revenue and expect our customers to help us drive the shape of the future product.

A bit of History

Cloud Dialogs started delivering Cloud based SaaS solutions to the Housing sector in 2006 with an easy to use SMS platform. Two years later we were first to release an Android based mobile working system for repairs, again Cloud based. Our business matured and grew slowly but surely for a number of years, with the company developing deep expertise in web development and managing a SaaS platform.

In 2013 we set about creating a completely new kind of Service Management system, Service Connect. The journey has been a collaborative one, working closely with customers and drawing on our own extensive experience within the sector. The systems being sold today haven’t changed in approach (and often technology) for over a decade, the sector has invested heavily in mobile working and scheduling, yet still all the same problems exist and the back-office is still buried in paperwork.

Service Connect is revolutionising the way software is delivered within the sector, and revolutionising the way our customers run their services. Our business is growing fast and the software is evolving even faster as more customers provide more ideas and drive for innovation. We are proud of what we do – we don’t sell software, we provide an on-going service and we work closely with our customers to help them realise their goals.

About Totalmobile

The Totalmobile Group are a leading innovator in field service management and mobile workforce software solutions. We enable our customers to maximise the potential of their mobile workforce by optimising field service management.

We provide our customers with a complete solution that empowers the mobile workforce, provides organisations with a real competitive advantage and customers with a great experience.

With over 250 customers across a broad range of sectors, the Totalmobile Group includes:

Totalmobile – www.totalmobile.co.uk

TBS – www.tbsmobility.com

CloudDialogs – www.clouddialogs.com

With offices in Belfast, London, Derby and Bury-St-Edmunds, and with the backing of leading technology-private equity firm Horizon Capital, the Totalmobile Group continue to grow and establish itself as the leading field service management software organisation in the UK.